Shipping and Pre-order FAQ
Can I place an order?
We will do ONLY one Canadian Wave each year. In 2024, this runs from February 1 to March 31.
Will I have to pay import duties?
NO! All products ship within Canada, from Canadian warehouses!
How do pre-orders work?
BoxThrones are big and heavy, so it's difficult for us to keep them in a warehouse. Instead, we operate on a pre-order basis and BoxThrones are made to order once every few months.
We have production "waves" where we pre-sell a limited amount of products before or after the boat has left, and it arrives in Canada about 3-4 months after pre-orders close.
Questions? Feel free to reach out to us at info@storemyboardgames.com!
2024 Wave:
- Pre-orders close: March 31
- Manufacturing: April 1 - June 26
- Shipping to Canada: June 26 - August 5
- Delivery to customers: August 5 - August 31
Wave 32 timeline:
CURRENT STATUS: Complete
Read the most recent email update here (January 20)
Read the previous email update here (January 4)
- Pre-orders close: June 30
- Manufacturing: July 1 - October 26
- Shipping to Canada: October 26 - December 5
- Delivery to customers: December 5 - January 31
Wave 31 timeline:
CURRENT STATUS: Complete
Read the most recent email update here (January 20)
Read the previous email update here (January 4)
- Pre-orders close: April 30
- Manufacturing: July 1 - October 26
- Shipping to Canada: October 26 - December 5
- Delivery to customers: December 5 - January 31
Wave 30 timeline:
CURRENT STATUS: Complete
Read the most recent email update here (June 8)
- Pre-orders close: February 28
- Manufacturing: March 1 - April 15
- Shipping to Canada: April 15 - July 5
- Delivery to customers: July 5 - July 25
Wave 29 timeline:
CURRENT STATUS: Complete
Read the most recent email update here (May 17)
- Pre-orders close: December 31
- Manufacturing: January 1 - February 15
- Shipping to Canada: February 15 - April 15
- Delivery to customers: April 15 - May 31 (port congestion)
Wave 28 timeline:
CURRENT STATUS: Complete
Read the most recent email update here (April 2)
- Pre-orders close: November 30
- Manufacturing: December 1 - January 10
- Shipping to Canada: January 10 - March 16
- Delivery to customers: March 16 - April 20 (freight delay)
Wave 27 timeline:
CURRENT STATUS: Complete
Read the latest email update here (February 25)
- Pre-orders close: October 31
- Manufacturing: November 1 - December 10
- Shipping to Canada: December 10 - February 10
- Delivery to customers: February 10 - March 4 (freight delay)
Wave 26 timeline:
CURRENT STATUS: Complete
Read the latest email update here
- Pre-orders close: September 30
- Manufacturing: October 1 - November 1
- Shipping to Canada: November 1 - January 30
- Delivery to customers: February 1 - February 20
Wave 25 timeline:
CURRENT STATUS: Complete
Read the latest email update here
- Pre-orders close: August 31
- Manufacturing: September 1 - September 30
- Shipping to Canada: October 1 - December 15
- Delivery to customers: December 15 - January 30
Wave 24 timeline:
CURRENT STATUS: Complete
Read the latest email update here
- Pre-orders close: July 31
- Manufacturing: August 1 - August 31
- Shipping to Canada: September 1 - October 30
- Delivery to customers: November 1 - January 19
Wave 23 timeline:
CURRENT STATUS: Complete
Read the latest email update here
- Pre-orders close: June 30
- Manufacturing: July 1 - July 31
- Shipping to Canada: August 1 - October 15
- Delivery to customers: October 15 - December 31
Wave 22 timeline:
CURRENT STATUS: Complete
Read the latest email update here
- Pre-orders close: May 31
- Manufacturing: June 1 - July 1
- Shipping to Canada: July 1 - August 19
- Delivery to customers: October 15 - December 2021 (congestion at port)
Wave 21 timeline:
CURRENT STATUS: Complete
- Pre-orders close: April 30
- Manufacturing: May 1 - June 1
- Shipping to Canada: June 1 - July 30
- Delivery to customers: July 30 - October 20 (prolonged customs delay)
Wave 20 timeline:
CURRENT STATUS: Complete
- Pre-orders close: March 31
- Manufacturing: April 1 - May 1
- Shipping to Canada: May 1 - July 19
- Delivery to customers: July 19 - October 12 (warehouse delay)
Wave 19 timeline:
CURRENT STATUS: Complete
- Pre-orders close: February 28
- Manufacturing: March 1 - April 1
- Shipping to Canada: April 1 - May 19
- Delivery to customers: May 19 - June 30
Wave 18 timeline:
CURRENT STATUS: Complete
- Pre-orders close: January 31
- Manufacturing: February 1 - March 15 (CNY delays)
- Shipping to Canada: March 15 - April 30
- Delivery to customers: April 30 - June 30
Wave 17 timeline:
CURRENT STATUS: Complete
- Pre-orders close: December 31
- Manufacturing: January 1 - January 31
- Shipping to Canada: February 1 - March 21
- Delivery to customers: March 21 - April 30
Wave 16 timeline:
CURRENT STATUS: Complete
- Pre-orders close: November 30
- Manufacturing: December 1 - December 31
- Shipping to Canada: January 1 - February 20
- Delivery to customers: March 1 - April 5 (delayed)
Wave 15 timeline:
CURRENT STATUS: Complete
- Pre-orders close: October 31
- Manufacturing: November 1 - November 30
- Shipping to Canada: December 1 - January 30
- Delivery to customers: February 15 - March 5
Wave 14 timeline:
CURRENT STATUS: Complete
- Pre-orders close: September 30
- Manufacturing: October 1 - October 31
- Shipping to Canada: November 1 - December 15
- Delivery to customers: January 25 - February 12
Wave 13 timeline:
CURRENT STATUS: Complete
- Pre-orders close: August 31
- Manufacturing: September 1 - September 31
- Shipping to Canada: October 1 - November 15
- Delivery to customers: January 18 - February 5
Wave 12 timeline:
CURRENT STATUS: Complete
- Pre-orders close: July 31
- Manufacturing: August 1 - August 31
- Shipping to Canada: September 1 - October 15
- Delivery to customers: October 15 - December 20
Wave 11 timeline:
CURRENT STATUS: Complete
- Pre-orders close: June 30
- Manufacturing: July 1 - August 1
- Shipping to Canada: August 1 - September 20
- Delivery to customers: September 20 - September 30
Wave 10 timeline:
CURRENT STATUS: Complete
- Pre-orders close: May 31
- Manufacturing: June 1 - July 1
- Shipping to Canada: July 1 - August 20
- Delivery to customers: August 20 - August 30
Wave 9 timeline:
CURRENT STATUS: Complete
- Pre-orders close: April 30
- Manufacturing: May 1 - June 1
- Shipping to Canada: June 1 - July 20
- Delivery to customers: July 20 - August 10
Wave 8 timeline:
CURRENT STATUS: Complete
- Pre-orders close: March 31
- Manufacturing: April 1 - May 1
- Shipping to Canada: May 1 - June 20
- Delivery to customers: June 20 - July 10
Wave 7 timeline:
CURRENT STATUS: Complete
- Pre-orders close: January 31
- Manufacturing: February 1 - March 31 (this manufacturing window was originally scheduled to end on March 10, but was delayed to March 31 due to corona virus-related delays)
- Shipping to Canada: April 5 - May 5
- Delivery to customers: May 5 - May 30
Wave 6 timeline:
CURRENT STATUS: Complete
- Pre-orders close: November 30
- Manufacturing: November 30 - December 30
- Shipping to Canada: January 5 - February 15
- Delivery to customers: February 15 - February 28
Wave 5 timeline:
CURRENT STATUS: Complete
- Pre-orders close: September 30
- Manufacturing: September 30 - November 19
- Shipping to Toronto: November 19 - December 15
- Delivery to customers: December 15 - December 30
Wave 4 timeline:
CURRENT STATUS: Complete
- Pre-orders closed: July 31
- Manufacturing: July 31 - September 15
- Shipping to Canada: September 15 - October 25
- Delivery to customers: October 25 - October 31
Wave 3 timeline:
CURRENT STATUS: Complete
- Pre-orders close: May 15
- Manufacturing: May 15 - July 15
- Shipping to Canada: July 15 - August 20
- Delivery to customers: August 20 - September 17
What is your refund policy?
Because of the expense in shipping BoxThrones (we're sending hefty metal furniture across the world!), we cannot accept returns unless they are due to our mistake in picking/shipping (i.e., you received the wrong item or color in your order). We will send you a return label in this case and then reship the correct item to you once the incorrect item has been returned to UPS/Purolator.